1. Scope of this policy
This Privacy Policy applies to abahealthcare.org and other webpages that link to this policy. It covers information collected when you browse the website, contact us, request information, or submit a general inquiry.
This website policy is separate from any Notice of Privacy Practices or other privacy notice that may apply when Aba Healthcare Inc. provides services or handles protected health information under applicable healthcare privacy laws.
2. Information we may collect
Depending on how you use the website, we may collect:
- Contact details, such as your name, email address, telephone number, and preferred contact method.
- Inquiry details, including your relationship to the person seeking services, the program or service of interest, general location, and information you choose to include in a message.
- Referral or professional details submitted by a service coordinator, LIDDA representative, agency partner, or other authorized professional.
- Technical information, such as browser type, device type, IP address, pages viewed, approximate location derived from an IP address, and website interaction data.
- Cookie or similar technology data if those tools are enabled on the website.
Please do not submit sensitive medical information
Do not send diagnoses, medical records, Medicaid numbers, Social Security numbers, treatment information, or other sensitive health information through a general website form or ordinary email. Call us at 281-857-9675 so we can identify an appropriate and secure way to communicate.
3. How we use information
We may use information to:
- Respond to questions, service inquiries, referral requests, and requests for a conversation.
- Communicate about HCS, TxHmL, Community First Choice, and related services and availability.
- Coordinate with you and, when appropriate and permitted, an authorized representative, service coordinator, LIDDA, agency, or other party involved in a referral.
- Operate, secure, maintain, troubleshoot, and improve the website.
- Prevent fraud, misuse, security incidents, and other harmful activity.
- Comply with applicable laws, regulations, contracts, audits, and lawful government requests.
4. How information may be shared
We may share information only as reasonably necessary with vendors supporting the website and communications; authorized representatives, service coordinators, LIDDAs, agencies, healthcare professionals, or referral partners when coordination is requested or permitted; government authorities when required or permitted by law; professional advisers; or a successor organization in connection with a business transfer.
We do not sell personal information for money. We do not use information from service inquiries for targeted advertising.
5. Cookies and website analytics
The website may use cookies or similar technologies needed for security, preferences, performance, and basic analytics. Your browser may allow you to block or delete cookies. Blocking essential cookies may affect how some website features work.
6. Data retention and security
We keep information only as long as reasonably necessary for the purposes described in this policy and to satisfy legal, regulatory, contractual, accounting, or reporting obligations. We use reasonable administrative, technical, and physical safeguards designed to protect information, but no website, email system, or method of electronic transmission is completely secure.
7. Your choices and privacy requests
You may ask to review, correct, or delete personal information submitted through the website, or ask us to stop optional communications. Submit a request to info@abahealthcare.org or call 281-857-9675. We may need to verify your identity and authority before completing a request.
8. Children’s privacy
This website is intended for adults seeking information for themselves or others. We do not knowingly collect personal information online directly from children under 13. A parent, guardian, or legally authorized representative should contact us on a child’s behalf.
9. Third-party websites
The website may link to Texas Health and Human Services or other third-party resources. Their privacy practices are governed by their own policies, and Aba Healthcare Inc. is not responsible for third-party websites.
10. Changes to this policy
We may update this policy as our website, practices, or legal obligations change. The effective date at the top identifies the current version.
11. Contact us
Questions or privacy requests may be directed to Aba Healthcare Inc. at info@abahealthcare.org, 281-857-9675, or 2407 Shoal Valley Lane, Richmond, TX 77469.